What we owe each other here.

Mentors on UBelong share lived and working experience. They are not acting as your doctor, therapist, lawyer, accountant or immigration attorney — even when that is their profession elsewhere.

In the Health & Caregiving, Family & Life Transitions, Faith & Identity, Finance and Law fields this matters most. A mentor can tell you what they lived through and how they got through it. They should not diagnose, prescribe, or give advice you would normally pay a licensed professional for.

If someone is in crisis: UBelong is not an emergency service and nobody here is on call. Contact your local emergency number or a crisis line in your country immediately. Mentors are asked to say plainly when a conversation needs a professional, and to point the way there.

• Be honest about your experience. Never overstate credentials, titles or outcomes.
• Show up when you said you would, or say early that you can't.
• Keep what is shared with you private unless someone is at risk of harm.
• No romantic or sexual advances. No exceptions.
• No money: mentoring here is free, and mentors never charge, solicit or accept payment.
• No selling, recruiting into schemes, or using a match as a lead list.
• Advice is offered, not imposed. Decisions belong to the mentee.
• Ending a relationship is always allowed, from either side, without explanation or penalty.

• Answer from experience, not assumption.
• No hate speech, harassment, discrimination or targeted abuse — immediate removal.
• No doxxing. Don't repost someone's private message or details.
• No spam, phishing or unapproved promotion.
• Sponsored Circles are clearly labelled. Nothing else is paid placement.

• Keep conversations on UBelong until you trust the person.
• Never send money, gift cards or bank details to anyone you met here.
• Don't share passwords, identity documents or immigration paperwork.
• Trust your instinct. Leaving a conversation needs no justification.

Report any message, post, mentor or mentee that breaks these guidelines — use the report action on the item or email hello@ubelong.app. Include what happened and where.

We review every report. Reports are confidential and we never tell the reported person who raised it. Outcomes range from a private warning to removing content, closing a relationship, or permanently banning an account. Safety reports — harassment, exploitation, threats, requests for money — are handled first and can result in an immediate ban without warning.

If a mentoring relationship simply isn't working, you don't need a report. End it from your dashboard and you're both returned to the pool. If you disagree with a decision we made, reply to our email and a second person will review it.

Impersonation, fake credentials, soliciting money, romantic pursuit of a mentee, sharing private conversations publicly, and any form of harassment or discrimination all result in removal. We would rather have a smaller community than an unsafe one.